Capsule Docs
  • Introduction
  • Protocol Overview
    • Packaging and Shipping
      • Capsule Redemption Page
      • Capsule Relay
      • Example Integration
    • Use Cases
      • Compromised Address
      • Gasless Pickup
      • Gate Shipments
      • Time Locking Shipments
      • Walletless Pickup
      • Whitelisted Shipment
      • Wrong Address
    • Future
      • Capsule Invoice
      • Capsule Network
      • Lightning Bridging
    • Developer Walkthroughs
      • PostOffice.sol
      • Code Examples
        • Conditional Redemption
        • Conditional Shipment
        • Shipment POAPs
        • Whitelisted Redemption
  • Collaboration
    • Advertising
    • Partnership
  • Economics
    • Fee Structure
  • CapsuleNFT
    • Overview
      • Types of Capsule NFTs
      • Capsule Collections
        • Metamaster
        • Lockability
        • Private/Public
        • Collection Examples
        • Official Capsule Collections
    • Developer Walkthroughs
      • Developer Overview
      • Contracts
        • Capsule.sol
        • CapsuleFactory.sol
        • CapsuleMinter.sol
        • Testnets
          • Ethereum - Goerli
      • Developer - Mint a Capsule NFT
      • Developer - Redeem a Capsule NFT
      • Developer - Create a Capsule Collection
      • Developer - Managing a Capsule Collection
    • Use Cases
      • For Artists
      • For DeFi
      • For Gaming
    • Examples
      • Dollar Store Kids
    • Comparison to ERC-998
  • Additional Resources
    • FAQ
    • Official Links
    • Brand Kit
    • Legal
      • Terms of Use
      • Privacy Policy
      • Cookie Policy
      • CCPA Notice
      • Risks
    • Security
  • Send Feedback
    • Report a Bug
    • Contact Us
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  1. Send Feedback

Report a Bug

If you see something, say something!

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Last updated 1 year ago

If you believe that you have identified an error or bug on the Capsule application, we encourage you to report the incident in one of the following methods:

  • E-mail support@CapsuleNFT.com with the subject line, "CapsuleNFT Bug Report"

  • Join our and report the error in the #feedback channel

Please provide as many details as possible in your report, such as the following:

  • Bug Description

    • What action(s) were you attempting when the bug occurred?

    • What was the bug and how did it affect the action(s) you were attempting?

    • What are the steps to reproduce the bug?

  • A Screen Recording or Screenshot of the Bug

  • Website URL of Bug Occurrence

  • System Description

    • Operating System

    • Browser

    • Device

    • Date and Time (including Time Zone) of Bug Occurrence

We always appreciate your help in improving our products!

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